Insights & Updates

One of my favorite historical figures is William Wilberforce, not only because of what he accomplished, but also because of the incredible perseverance and courage he displayed. Wilberforce served as a member of British Parliament for an impressive 45 years, and for...

In the last post, I talked about how great companies don’t just sell services or products—they solve problems. They identify a specific pain point, offer a simple solution, and show customers how their lives will be better as a result. After the messaging around this...

Let’s be honest, when we hear the worn out phrase “giving back” we often think of checking an obligatory box. A few donations here, a volunteer day there—we’ve all done it. We’ve all walked away wondering if it mattered in the least. What if community impact wasn’t...

Most business owners think of their companies as a product or service, but the most successful organizations understand that they’re selling a tangible solution to a pervasive pain point. That’s why strategic positioning isn’t only about having the best features—it’s...

Have you ever had a conversation in a business context where know that the point you were trying to convey was truly heard—not just acknowledged, but understood? This may not happen enough these days, but it’s a powerful leadership attribute when it’s baked into the...

Many believe that subordinating investment decisions to vision and core values means compromising financial return. We’ve learned that just the opposite is true. Experience has shown us that investments in high-impact sectors can yield both meaningful life rewards and...

In my past two posts, I’ve talked about organic growth and growing through operational improvements. Today, I’ll address the third primary pathway to growth: acquisitions. Acquisitions are usually the fastest way to grow, as they provide a pathway to increased market...

Leadership guru Jon Gordon recently said “progress is addicting” because even small accomplishments produce dopamine. Dopamine, of course, is the brain's "feel-good" neurotransmitter that not only makes us feel satisfied but also pushes us to keep going and achieve...

In my last post, I discussed three primary ways to scale a business: organic growth, operational improvements, and strategic acquisitions. I focused on organic growth in that post. Today, I’d like to share my observations on growing through operational improvements....

Simon Sinek says “no one wakes up in the morning and wants to be managed. They want to be led.” Expounding on this point, Sinek says that we manage processes, projects, and schedules but people must be led. Developing this idea further, Sinek says that in business we...